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The information to reach us is right here. If you need an immediate response please give us a call at 616-202-5111 and one of the members of our outstanding customer service team will be able to assist you. We will respond to emails as soon as possible, it may take up to 48 hours to receive a response. When sending an email make sure to include all the information we will need to provide you accurate information. We need to know where you will be picked up, where you are going, how many passengers, the type of vehicle you request, the destination, the drop off location, and of course the date and time you wish to set your reservation for. If you're in California, try napapartybus.com.